Contact Us
We highly value your feedback and suggestions. If you encounter any issues while using Weather Spirit, or have any comments and suggestions, please feel free to contact us through the following methods.
Business hours: Monday to Friday 9:00-18:00
We will reply to your email within 24 hours
Official Website
Visit our website for more information
Check out latest news and update logs
Frequently Asked Questions
1. How to update weather data?
Simply pull down on the homepage to refresh weather data. The app automatically caches recent weather information so you can view it even offline.
2. Why is location permission needed?
Location permission is used to get weather information for your current location. If you don't want to grant location permission, you can manually search for city names to view weather.
3. How to add favorite cities?
After viewing a city's weather, tap the star icon in the upper right corner to favorite it. You can view and manage all favorite cities in the "Locations" tab.
4. How to set weather alerts?
In the "Settings" page, you can enable notification features such as rain alerts and temperature warnings. Make sure you've granted notification permission in system settings.
5. How to switch temperature units?
In the "Units" section of the "Settings" page, you can switch temperature (Celsius/Fahrenheit), wind speed, and pressure display units.
6. What is the data source?
Weather Spirit uses weather data services provided by wttr.in, which integrates multiple authoritative meteorological data sources to ensure data accuracy.
7. Does the app collect my personal information?
We take your privacy very seriously. All data (including location history, favorite cities, etc.) is stored only locally on your device and is not uploaded to our servers. For details, please see our Privacy Policy.
8. How to clear cache and history?
In the "Settings" page, scroll down to the bottom to find options to clear history, location history, and cache.
9. Which regions does the app support?
Weather Spirit supports weather queries for most countries and regions worldwide, as long as you have an internet connection.
10. How to report issues?
If you encounter any issues while using the app, please send an email to liangji@qilianngjia.com with a detailed description of the problem, your device model, and system version. We will resolve it as soon as possible.
Feedback
Your feedback is very important to us! Whether it's feature suggestions, interface optimizations, or any other ideas, we welcome you to share them with us via email.
If you find Weather Spirit helpful, we'd also appreciate it if you could leave a positive review and rating on the App Store. This would be the greatest support and encouragement for us!
Business Cooperation
For business cooperation inquiries, please send an email to liangji@qilianngjia.com with "Business Cooperation" in the subject line.